Your brand.
Our infrastructure.
Your revenue.

Give your pharmacy a direct-to-consumer telehealth presence — GLP-1, longevity, and peptide protocols — fully branded, compliantly operated, and live in 48 hours.

48hFrom form to live
50States covered
Our infrastructure.
Your revenue.
HIPAA Compliant
Physician-supervised
Stripe-powered payments
Compounding pharmacy ready
AI-assisted operations
The process

Four steps. Zero complexity.

We hand-hold your pharmacy through every stage — from application to your first patient.

1

Submit your application

Company info, branding, products, credentials and payment model — all in one form.

Day 0
2

We build your platform

Branded storefront, admin portal, doctor workflow, and operations team — configured.

Day 1
3

QA and team training

End-to-end test run. 30-minute walkthrough for your admin and pharmacy teams.

Day 2
4

Go live and scale

DNS cutover, first patient intake, and your operations team handling everything from day one.

Day 3
What's included

Everything in one package

No piecemeal integrations. No hidden setup fees. Your platform ships complete.

Branded storefront

Patient-facing website with your logo, colors, and domain — powered by your compounded medication catalog.

  • Custom logo, colors, and domain
  • Product pages per protocol
  • 4-step patient intake modal
  • HIPAA-compliant intake forms
  • Mobile-responsive design

Backend operations hub

Full pipeline management from intake to shipment for your admin, doctor, and pharmacy teams.

  • Admin patient pipeline dashboard
  • Doctor prescription portal
  • Pharmacy fulfillment queue
  • Stripe-powered charging
  • Subscription management

AI operations team

Three intelligent agents running your platform 24/7 — no additional headcount required.

  • Operations Director — pipeline oversight
  • Client Relationship — patient follow-up
  • Marketing & Content — outreach automation
  • Automated refill reminders
  • Pipeline anomaly alerts
Partner application

Start your setup

Takes about 10 minutes. We handle the rest.

Company informationStep 1 of 6
Company information

Basic details about your pharmacy or healthcare organization.

Primary contact
Brand & design

Assets used to build your storefront. Upload finals — these go live as-is.

Click to upload logo file

PNG or SVG — transparent background — max 2MB

Headers, buttons, CTAs

Highlights and badges

Hero section. Under 10 words.

We handle DNS setup.

Products & pricing

Select your treatment categories and preferred billing model. Exact pricing configured during onboarding.

GLP-1

Semaglutide & Tirzepatide injectables and sublingual

Longevity

NAD+ nasal spray & injectable

Peptides

Sermorelin and GHRP protocols

Other

Custom compounded medications

One-time purchase

Patients pay per order. No recurring billing.

Ongoing subscription

Monthly auto-renew. Predictable recurring revenue.

Exact per-product pricing configured during your onboarding call.

Payment processing

Choose how payments are collected and how revenue flows to your pharmacy.

Managed (recommended)

Serena Health processes payments and remits your revenue share monthly. No Stripe setup needed.

Self-managed (SaaS)

Connect your own Stripe account. Monthly platform fee applies.

Managed model only. Encrypted, never stored in plain text.

Monthly revenue share statements sent here.

Clinical & licensing

Physician and pharmacy credentials required for prescription compliance.

Prescribing physician

We route patients only from states where your physician is licensed.

Pharmacy credentials
Launch preferences

Final details to plan your go-live and configure patient communication.

Minimum 48 hours from submission.

Provision a new number

We register a dedicated SMS line for your brand.

Use existing number

Provide your TextRequest or Twilio credentials.

All three roles included in the standard partner package.

Operations Director
Pipeline oversight & alerts
Client Relationship
Patient follow-up & retention
Marketing & Content
Outreach & refill automation
Custom role
Discuss with our team

You're in the queue

Your application has been received. Our onboarding team will contact you within 24 hours to confirm details and begin building your platform.

Day 1

Brand assets and domain provisioned. Storefront built and configured.

Day 2

Doctor credentials seeded. Payment and SMS channels configured.

Day 3

End-to-end QA. Team walkthrough call. You go live.

Step 1 of 6